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Unify all your feedback sources to uncover precise customer insights.
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Get voice of the customer insights from support and prospect voice calls.
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Discover Lyra - the only AI for CX analytics that connects customer feedback to business goals.
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A conversation with Vahritch Kharmendjian, Staff Product Manager at Qonto
In Episode 3 of How to Love A Customer, I sat down with Julia Zuber from Limehome, and explored how small details can quietly sabotage customer experience.
Behavioral analytics shows what customers do. Feedback interpretation shows why. Learn how tools like Chattermill help you unlock the full picture of customer experience.
Learn the difference between customer insights and customer analytics, and when to use each. Discover how tools like Chattermill help you go beyond the data to understand why customers behave the way they do.
Chattermill is proud to be joining Tech Nation’s flagship programme for the UK’s fastest-growing scaleup tech companies: Upscale 5.0. Every…
We hope the virus has a short-lived impact, but in the interim, we should brace ourselves for turbulence and have a prepared mindset for the…
For over two decades, Professor Kevin Lane Keller’s brand equity pyramid has been the standard for understanding and measuring CBBE…
Unified Customer Intelligence startup vastly exceeded expectations for the period, hitting 200 per cent of its new business revenue and…
Today, off-the-shelf solutions for CX – many of which you can buy on a subscription basis – are more powerful than ever before…
Whether you work in marketing, sales, support, engineering or product, if you want to become a master of your craft and deliver a great…
We’re excited to announce that we recently launched a super-flexible benefits solution for everyone at Chattermill. As we enter this (ever…
Surveys are a great way to obtain customer feedback and improve internal operations at any given organization. While customer surveys can…
In addition to NPS, Surveys, Reviews and App Reviews feedback, you can now automatically integrate Zendesk Customer Satisfaction surveys to…
Understand the voice of your customers in realtime with Customer Feedback Analytics from Chattermill.
