The New Era of CX Intelligence is Here: Introducing Observations, Highlights & Ask Lyra
Take a self-guided tour and see the power of Chattermill in action.
Unify all your feedback sources to uncover precise customer insights.
Improve your products based on customer insights.
Analyze support data to minimize support requests.
Get voice of the customer insights from support and prospect voice calls.
Get customer insights from your social media data.
Discover Lyra - the only AI for CX analytics that connects customer feedback to business goals.
Learn how Experience Led Growth can transform your CX into a competitive advantage and drive growth.
Become an expert who knows how to prove the value of CX for the business, through our on-demand courses.
In Episode 5 of How to Love A Customer, I sat down with Anastasia Zdoroviak from Snoonu and discussed how she and her team turned a frustrating personal moment into a CX lesson.
Today, Chattermill is introducing three powerful capabilities: Observations, Highlights, and Ask Lyra, defining the new standard in Customer Experience Intelligence.
In Episode 4 of How To Love a Customer, our CEO & Co-Founder Mikhail Dubov sat down with David McDaid, Director of Customer Experience & Studio at END. Clothing — a global leader in luxury streetwear and sneakers — to talk about turning CX failures into lasting improvements.
Chattermill is about to introduce three powerful capabilities that will transform how companies work with customer feedback. Here’s everything you need to know before go-live.
Read our round-up of the key trends and takeaways for CX leaders in 2025
Discover top-rated customer retention software for subscription companies in 2025. Compare tools for feedback analysis, CRM, billing, and marketing automation. See how Chattermill and more can help reduce churn and drive growth.
Discover the 8 best AI-powered sentiment analysis tools for 2025. Learn how they turn feedback into actionable insights to enhance CX, loyalty, and brand growth.
Compare top customer feedback tools like Chattermill, Qualtrics, Zendesk, and more. Discover features, pricing, and reviews to find the best fit for 2025.
What do Ferrari, McLaren, and Jay Leno’s Garage teach us about customer loyalty? In a fascinating interview, Rory Sutherland highlights how honesty and understanding customer needs can build lifelong trust—even in the world of luxury cars.
Check out our round-up of our roundtable discussion with CX, Insights and Customer Support leaders from some of the world’s biggest brands, looking at how companies can use customer support data to make better decisions and drive growth.
Transform your approach to customer retention and experience with two new courses.
Read our summary of our Amsterdam CX Community event, offering valuable insights on AI & Data in CX from Uber and Nike
Avoid costly mistakes when choosing a customer feedback analysis tool. Discover the essential factors real users wish they knew, from hidden costs and scalability to real-time analysis and seamless integrations, ensuring your tool drives actionable insights and business growth.
Understand the voice of your customers in realtime with Customer Feedback Analytics from Chattermill.