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Unify all your feedback sources to uncover precise customer insights.
Improve your products based on customer insights.
Analyze support data to minimize support requests.
Get voice of the customer insights from support and prospect voice calls.
Get customer insights from your social media data.
Discover Lyra - the only AI for CX analytics that connects customer feedback to business goals.
Learn how Experience Led Growth can transform your CX into a competitive advantage and drive growth.
Become an expert who knows how to prove the value of CX for the business, through our on-demand courses.
A while back we spoke to a trio of inspiring product leaders: Marley Dizney Swanson from MPB, Ryan McGrew from Zendesk, and Zach Hobbs from Atmosphere TV, about how to build actionable strategies for turning customer feedback into product development gold. From prioritization to journey mapping, the conversation spotlighted how successful teams stay customer-obsessed while meeting business goals.
In this article, we share insights from product leaders from Indeed and Qobuz about how qualitative feedback can influence everything from roadmap prioritization to company-wide strategic pivots. Read this hands-on example at how organizations can better balance quant data with customer narratives.
A conversation with Gaston Vejar, Group Product Manager at Limehome
In this article, we break down proven tactics for managing user feedback effectively during hypergrowth, based on real-world insights from product experts at companies like Qonto and Hex.
Now you can analyze support and sales calls directly within Chattermill
How Qonto leverages customer insights from voice data with Chattermill's Voice Analytics
Rory Sutherland argues that the greatest wins for businesses are in the things that customers aren’t expecting.
To get the outcomes you need from CX, your business needs to leverage use cases to create measurable impact.
Instantly explore the relationships between different factors.
Read our key takeaways from the Experience-Led Growth Summit 2024.
We spoke with Stefan Platteau, Associate Director of Global Product Strategy and Analytics, to learn how Chattermill helped HelloFresh optimize its Operations, Logistics, and Supply Chain Management.
Learn how HelloFresh partnered with Chattermill to make strategic product decisions based on customer feedback, and drive more efficient business growth.
We were joined by more than 35 customers, partners, and friends who wanted to make sure that their choice of AI drives their business outcomes.
Understand the voice of your customers in realtime with Customer Feedback Analytics from Chattermill.
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