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Uncover customer insights from unstructured text feedback in minutes.
Improve your products based on customer insights.
Analyze support data to minimize support requests.
Get voice of the customer insights from support and prospect voice calls.
Get customer insights from your social media data.
Discover Lyra - the only AI for CX analytics that connects customer feedback to business goals.
Learn how Experience Led Growth can transform your CX into a competitive advantage and drive growth.
Become an expert who knows how to prove the value of CX for the business, through our on-demand courses.
Discover 10 actionable strategies to reduce customer churn and boost retention rates. Learn how top brands use onboarding, personalized experiences, and community building to keep customers engaged and loyal.
Discover how HelloFresh, Limehome, and E.ON Next leverage Customer Experience Analytics to solve CX challenges, drive growth, and boost customer satisfaction with real-time insights.
A conversation with Salma Lahbiss, Consumer Insights Analyst
A conversation with Erin Applebee, Customer Advocate at Faire
Discover key considerations for CEOs choosing CX technology to drive business growth. Learn how advanced AI balances tactical insights with strategic goals.
Discover essential strategies and insights for optimizing customer experience in two-sided marketplaces. Learn from Chattermill's experience with leading platforms like Uber and Airbnb.
We look at what to do if you are the number 2 brand in the market...and provide a word of caution to market leaders.
AI can do everything, right? In this post, we explore how even the most sophisticated technology alone, won't solve everything - especially the challenges faced by CX and customer insights professionals.
Learn about the top use cases for finance in this guide, including where Chattermill is currently adding value to fintech, banks, and insurance companies.
We’re launching a brand new set of resources built to help you prove the value of CX, and become a better, more data-driven CX expert.
In this guide, you will learn about the top customer experience intelligence use cases for travel businesses. Read on to find out all you need to know.
In this guide, you will learn about the top retail use cases for customer experience intelligence. Read on to find out how you can benefit.
Understand the voice of your customers in realtime with Customer Feedback Analytics from Chattermill.