Start the self-guided tour and see the power of Chattermill in action.
Unify all your feedback sources to uncover precise customer insights.
Improve your products based on customer insights.
Analyze support data to minimize support requests.
Get voice of the customer insights from support and prospect voice calls.
Get customer insights from your social media data.
Discover Lyra - the only AI for CX analytics that connects customer feedback to business goals.
Learn how Experience Led Growth can transform your CX into a competitive advantage and drive growth.
Become an expert who knows how to prove the value of CX for the business, through our on-demand courses.
In this article, we break down proven tactics for managing user feedback effectively during hypergrowth, based on real-world insights from product experts at companies like Qonto and Hex.
In this episode, Abdul Khaled from E.O.N. Next reveals how they cracked the code on customer engagement in one of the world's most boring industries - energy. With customers only engaging once per month when they receive their bill, E.O.N. Next had to make that single touchpoint count, transforming complaints about high bills into opportunities for deeper customer relationships.
A practical, video-supported guide to measuring and improving VOC metrics in retail, with expert walkthroughs to boost your NPS and CSAT.
Discover how customer churn impacts SaaS revenue. Learn industry benchmarks, financial implications, and strategies to reduce churn and boost retention.
To get the outcomes you need from CX, your business needs to leverage use cases to create measurable impact.
Instantly explore the relationships between different factors.
Read our key takeaways from the Experience-Led Growth Summit 2024.
We spoke with Stefan Platteau, Associate Director of Global Product Strategy and Analytics, to learn how Chattermill helped HelloFresh optimize its Operations, Logistics, and Supply Chain Management.
Learn how HelloFresh partnered with Chattermill to make strategic product decisions based on customer feedback, and drive more efficient business growth.
We were joined by more than 35 customers, partners, and friends who wanted to make sure that their choice of AI drives their business outcomes.
We examine one of the best examples of how NOT to design a survey
We explore how Experience Led Growth can fuel your strategy and lead to profitablity.
TSB has now turned Chattermill to align TBS teams around their Customer Experience (CX) data.
Understand the voice of your customers in realtime with Customer Feedback Analytics from Chattermill.
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