The New Era of CX Intelligence is Here: Introducing Observations, Highlights & Ask Lyra
Take a self-guided tour and see the power of Chattermill in action.
Unify all your feedback sources to uncover precise customer insights.
Improve your products based on customer insights.
Analyze support data to minimize support requests.
Get voice of the customer insights from support and prospect voice calls.
Get customer insights from your social media data.
Discover Lyra - the only AI for CX analytics that connects customer feedback to business goals.
Learn how Experience Led Growth can transform your CX into a competitive advantage and drive growth.
Become an expert who knows how to prove the value of CX for the business, through our on-demand courses.
In Episode 5 of How to Love A Customer, I sat down with Anastasia Zdoroviak from Snoonu and discussed how she and her team turned a frustrating personal moment into a CX lesson.
Today, Chattermill is introducing three powerful capabilities: Observations, Highlights, and Ask Lyra, defining the new standard in Customer Experience Intelligence.
In Episode 4 of How To Love a Customer, our CEO & Co-Founder Mikhail Dubov sat down with David McDaid, Director of Customer Experience & Studio at END. Clothing — a global leader in luxury streetwear and sneakers — to talk about turning CX failures into lasting improvements.
Chattermill is about to introduce three powerful capabilities that will transform how companies work with customer feedback. Here’s everything you need to know before go-live.
In this guide, you will learn about the top customer experience intelligence use cases for travel businesses. Read on to find out all you need to know.
In this guide, you will learn about the top retail use cases for customer experience intelligence. Read on to find out how you can benefit.
We look at the 6 biggest challenges CX is facing in 2025...and what you can do about them now.
This week we explore how Hermès is able to charge a massive premium for their products - by understanding their best customers.
We explore what the last 30 years have taught us about the future of CX in the next 3 years and beyond.
Explore customer experience: differences, importance, and steps to enhance. Develop strategies, deliver standout service, engage customers, and more. Read now!
This week we look at the 4 CX trends we believe will impact CX & VoC teams in 2024
Unlock growth with customer feedback. Learn to collect, analyze, and apply Voice of the Customer data. Explore future strategies. Read now!
Understand the voice of your customers in realtime with Customer Feedback Analytics from Chattermill.