Start the self-guided tour and see the power of Chattermill in action.
Unify all your feedback sources to uncover precise customer insights.
Improve your products based on customer insights.
Analyze support data to minimize support requests.
Get voice of the customer insights from support and prospect voice calls.
Get customer insights from your social media data.
Discover Lyra - the only AI for CX analytics that connects customer feedback to business goals.
Learn how Experience Led Growth can transform your CX into a competitive advantage and drive growth.
Become an expert who knows how to prove the value of CX for the business, through our on-demand courses.
In this article, we break down proven tactics for managing user feedback effectively during hypergrowth, based on real-world insights from product experts at companies like Qonto and Hex.
In this episode, Abdul Khaled from E.O.N. Next reveals how they cracked the code on customer engagement in one of the world's most boring industries - energy. With customers only engaging once per month when they receive their bill, E.O.N. Next had to make that single touchpoint count, transforming complaints about high bills into opportunities for deeper customer relationships.
A practical, video-supported guide to measuring and improving VOC metrics in retail, with expert walkthroughs to boost your NPS and CSAT.
Discover how customer churn impacts SaaS revenue. Learn industry benchmarks, financial implications, and strategies to reduce churn and boost retention.
Copilot transforms the way you interact with your data. With the power of LLM and generative AI, you can get instant answers to all of your CX, product, and marketing questions.
Elevate customer experience management with Voice of the Customer insights. Transform experiences and shape your strategy for success. Learn today!
We look at why you shouldn’t be afraid to lose customers …as long as it’s intentional.
We have a look at how Generative AI is already transforming CX and what its potential means for the future of CX teams
We look at how Ryanair is delivering an exceptional customer experience to their customers, by focusing on what they truly care about (and ignoring the rest).
Why analysing positive customer feedback is essential for building a profitable customer experience
Understand the voice of your customers in realtime with Customer Feedback Analytics from Chattermill.
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