The New Era of CX Intelligence is Here: Introducing Observations, Highlights & Ask Lyra
Take a self-guided tour and see the power of Chattermill in action.
Unify all your feedback sources to uncover precise customer insights.
Improve your products based on customer insights.
Analyze support data to minimize support requests.
Get voice of the customer insights from support and prospect voice calls.
Get customer insights from your social media data.
Discover Lyra - the only AI for CX analytics that connects customer feedback to business goals.
Learn how Experience Led Growth can transform your CX into a competitive advantage and drive growth.
Become an expert who knows how to prove the value of CX for the business, through our on-demand courses.
Read how Qonto uses Observations to pinpoint granular customer issues.
In Episode 5 of How to Love A Customer, I sat down with Anastasia Zdoroviak from Snoonu and discussed how she and her team turned a frustrating personal moment into a CX lesson.
Read how Mindful Chef achieved a 20% NPS increase by using customer feedback to fix retention issues.
Today, Chattermill is introducing three powerful capabilities: Observations, Highlights, and Ask Lyra, defining the new standard in Customer Experience Intelligence.
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It’s a term thrown around a lot these days, but what is CX exactly? CX is the way customers think and feel about a company throughout the…
When thinking about transformative, disruptive technologies in the past decade, ride-sharing is arguably the go-to example of emerging…
A company’s success can be impacted by the power of a deceptively simple question: How likely is it that you would recommend [Company X…
‘Customer centricity’ - the act of taking a more customer-focused approach to business - is a term which has gained popularity in recent…
Understand the voice of your customers in realtime with Customer Feedback Analytics from Chattermill.
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