Start the self-guided tour and see the power of Chattermill in action.
Unify all your feedback sources to uncover precise customer insights.
Improve your products based on customer insights.
Analyze support data to minimize support requests.
Get voice of the customer insights from support and prospect voice calls.
Get customer insights from your social media data.
Discover Lyra - the only AI for CX analytics that connects customer feedback to business goals.
Learn how Experience Led Growth can transform your CX into a competitive advantage and drive growth.
Become an expert who knows how to prove the value of CX for the business, through our on-demand courses.
In this article, we break down proven tactics for managing user feedback effectively during hypergrowth, based on real-world insights from product experts at companies like Qonto and Hex.
In this episode, Abdul Khaled from E.O.N. Next reveals how they cracked the code on customer engagement in one of the world's most boring industries - energy. With customers only engaging once per month when they receive their bill, E.O.N. Next had to make that single touchpoint count, transforming complaints about high bills into opportunities for deeper customer relationships.
A practical, video-supported guide to measuring and improving VOC metrics in retail, with expert walkthroughs to boost your NPS and CSAT.
Discover how customer churn impacts SaaS revenue. Learn industry benchmarks, financial implications, and strategies to reduce churn and boost retention.
We look at what to do if you are the number 2 brand in the market...and provide a word of caution to market leaders.
AI can do everything, right? In this post, we explore how even the most sophisticated technology alone, won't solve everything - especially the challenges faced by CX and customer insights professionals.
Learn about the top use cases for finance in this guide, including where Chattermill is currently adding value to fintech, banks, and insurance companies.
We’re launching a brand new set of resources built to help you prove the value of CX, and become a better, more data-driven CX expert.
In this guide, you will learn about the top customer experience intelligence use cases for travel businesses. Read on to find out all you need to know.
In this guide, you will learn about the top retail use cases for customer experience intelligence. Read on to find out how you can benefit.
We look at the 6 biggest challenges CX is facing in 2025...and what you can do about them now.
This week we explore how Hermès is able to charge a massive premium for their products - by understanding their best customers.
Understand the voice of your customers in realtime with Customer Feedback Analytics from Chattermill.
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