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Unify all your feedback sources to uncover precise customer insights.
Improve your products based on customer insights.
Analyze support data to minimize support requests.
Get voice of the customer insights from support and prospect voice calls.
Get customer insights from your social media data.
Discover Lyra - the only AI for CX analytics that connects customer feedback to business goals.
Learn how Experience Led Growth can transform your CX into a competitive advantage and drive growth.
Become an expert who knows how to prove the value of CX for the business, through our on-demand courses.
A practical, video-supported guide to measuring and improving VOC metrics in retail, with expert walkthroughs to boost your NPS and CSAT.
Discover how customer churn impacts SaaS revenue. Learn industry benchmarks, financial implications, and strategies to reduce churn and boost retention.
Explore the top 10 CX tools for 2025. Compare features, pricing, and use cases to find the right solution for unified customer insights and better experiences.
A conversation with Jen Shailer, CX Programme Lead at HelloFresh
Discover the power of customer feedback analysis: unlock actionable insights, improve CX and loyalty, leverage AI tools, and drive growth through strategic improvements.
Chattermill’s new Support Data Analytics enables CX, support and products teams to understand customer contact reasons in support tickets and chat conversations, and prioritise improvements to elevate customer satisfaction, foster loyalty, and drive growth.
Discover the top 10 customer experience conferences in 2023. Explore industry insights, network with experts, and learn about the latest CX trends at these must-attend events.
Learn how to uncover valuable insights with feedback analytics. Boost customer satisfaction, identify pain points, and maximise ROI. Read our complete guide to learn everything you need to know.
Unlock the power of customer experience analytics! Discover how analysing customer data enhances satisfaction levels, reduces churn, and drives ROI. Read more now.
Now you can discover what’s driving positive and negative sentiment across all of the data you collect. Drill down into the trends influencing your net sentiment and NPS scores to rise or fall, and prioritise the pain points that most need your attention.
Discover Chattermill's latest product releases at the Product Town Hall. From Social CX Analytics to Generative AI Insights, learn how these advancements can enhance your CX strategy.
Our expanded user roles and data permissions allow you to keep the balance between collaboration and control while giving peace of mind that your company's data is safe. Find out more in Chattermill's latest product update blog.
Chattermill, the world’s leading Customer Feedback Analytics platform, today announced that Blinkist has partnered with the company to help them consolidate their customer data, automate analysis, and better understand the voice of the customer.
Understand the voice of your customers in realtime with Customer Feedback Analytics from Chattermill.