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A conversation with Vahritch Kharmendjian, Staff Product Manager at Qonto
In Episode 3 of How to Love A Customer, I sat down with Julia Zuber from Limehome, and explored how small details can quietly sabotage customer experience.
Behavioral analytics shows what customers do. Feedback interpretation shows why. Learn how tools like Chattermill help you unlock the full picture of customer experience.
Learn the difference between customer insights and customer analytics, and when to use each. Discover how tools like Chattermill help you go beyond the data to understand why customers behave the way they do.
If you, like me, live in London chances are you’ve seen Transferwise ads on your way to work. But it’s equally likely you’d heard about the…
So you've got your customer feedback, your NPS scores, your CSAT, your reviews, your Zendesk tickets, and your social media. It's in…
Online surveys are an important tool for businesses to learn more about their customers and their goals. They’re a quick, cheap, accurate…
Right now in my inbox I have at least 5 emails from companies asking for my feedback as a customer. I may open one of them later on if I…
It is safe to say that almost none of the analysts looking at the 2016 US Presidential Election predicted Donald Trump would win. A lot of…
Understand the voice of your customers in realtime with Customer Feedback Analytics from Chattermill.