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A while back we spoke to a trio of inspiring product leaders: Marley Dizney Swanson from MPB, Ryan McGrew from Zendesk, and Zach Hobbs from Atmosphere TV, about how to build actionable strategies for turning customer feedback into product development gold. From prioritization to journey mapping, the conversation spotlighted how successful teams stay customer-obsessed while meeting business goals.
In this article, we share insights from product leaders from Indeed and Qobuz about how qualitative feedback can influence everything from roadmap prioritization to company-wide strategic pivots. Read this hands-on example at how organizations can better balance quant data with customer narratives.
A conversation with Gaston Vejar, Group Product Manager at Limehome
In this article, we break down proven tactics for managing user feedback effectively during hypergrowth, based on real-world insights from product experts at companies like Qonto and Hex.
A recap of the Experience Meetup Thank you to our attendees and speakers who attended the second edition of the Experience Meet Up co-hosted…
In 2021, there’s no excuse for writing surveys that aren’t inclusive. This means thinking empathetically about ways your surveys might be…
Chattermill is very excited to share that we’re now a finalist for the ‘Hottest B2B/SaaS Startup’ award, recognised by The Europas and The…
This has been an incredible year, we've been lucky enough to help some of the world's most customer centric businesses see genuine value by…
Chattermill is very excited to share that we have been ranked as the 16th fastest growing business by Deloitte in their UK Technology Fast…
We believe that the knowledge you need should find you. Knowing how hard that is to do for ourselves, we ventured out to try to help you…
The retail industry isn’t what it used to be. Customers are demanding more than ever. Loyalty is declining. There’s the cost of living…
The increasing buzz around customer experience (CX) is good news for both brands and consumers. Finally, businesses across the board, are…
CX is a constantly evolving landscape. As companies get closer to perfecting their strategies, it becomes more difficult to keep up as…
Understand the voice of your customers in realtime with Customer Feedback Analytics from Chattermill.
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