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Unify all your feedback sources to uncover precise customer insights.
Improve your products based on customer insights.
Analyze support data to minimize support requests.
Get voice of the customer insights from support and prospect voice calls.
Get customer insights from your social media data.
Discover Lyra - the only AI for CX analytics that connects customer feedback to business goals.
Learn how Experience Led Growth can transform your CX into a competitive advantage and drive growth.
Become an expert who knows how to prove the value of CX for the business, through our on-demand courses.
A practical, video-supported guide to measuring and improving VOC metrics in retail, with expert walkthroughs to boost your NPS and CSAT.
Discover how customer churn impacts SaaS revenue. Learn industry benchmarks, financial implications, and strategies to reduce churn and boost retention.
Explore the top 10 CX tools for 2025. Compare features, pricing, and use cases to find the right solution for unified customer insights and better experiences.
A conversation with Jen Shailer, CX Programme Lead at HelloFresh
Today, off-the-shelf solutions for CX – many of which you can buy on a subscription basis – are more powerful than ever before…
Whether you work in marketing, sales, support, engineering or product, if you want to become a master of your craft and deliver a great…
We’re excited to announce that we recently launched a super-flexible benefits solution for everyone at Chattermill. As we enter this (ever…
Surveys are a great way to obtain customer feedback and improve internal operations at any given organization. While customer surveys can…
In addition to NPS, Surveys, Reviews and App Reviews feedback, you can now automatically integrate Zendesk Customer Satisfaction surveys to…
At Chattermill, our mission is to deliver precise and actionable insights, enabling our partners to have a complete, objective understanding…
Over the last seven years, Chattermill has grown rapidly from the small team that joined Mikhail and Dmitry when they co-founded the…
Before we begin, do me a favour… ...take your phone… ...enter your passcode to unlock it.... ...and now, please hand it over to one of your…
A recent headline tells just how big Amazon has gotten: If you are not based in the US, you can easily substitute the brands above with the…
Understand the voice of your customers in realtime with Customer Feedback Analytics from Chattermill.
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