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Get voice of the customer insights from support and prospect voice calls.
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A conversation with Vahritch Kharmendjian, Staff Product Manager at Qonto
In Episode 3 of How to Love A Customer, I sat down with Julia Zuber from Limehome, and explored how small details can quietly sabotage customer experience.
Behavioral analytics shows what customers do. Feedback interpretation shows why. Learn how tools like Chattermill help you unlock the full picture of customer experience.
Learn the difference between customer insights and customer analytics, and when to use each. Discover how tools like Chattermill help you go beyond the data to understand why customers behave the way they do.
At Chattermill, our mission is to deliver precise and actionable insights, enabling our partners to have a complete, objective understanding…
Over the last seven years, Chattermill has grown rapidly from the small team that joined Mikhail and Dmitry when they co-founded the…
Before we begin, do me a favour… ...take your phone… ...enter your passcode to unlock it.... ...and now, please hand it over to one of your…
A recent headline tells just how big Amazon has gotten: If you are not based in the US, you can easily substitute the brands above with the…
Not only is AI transforming the way we park our cars, order coffee, and deposit paychecks, it’s dramatically affecting customer experience…
We're all well aware of the fact that reviews are a pretty big deal. 97% of online shoppers say they're influenced by reviews, and another…
We recently approached some of the best customer experience practitioners to get you the latest and most actionable CX content out there…
In 2020, our environment has become increasingly unpredictable. It has been marked by a pandemic, technological advances, political and…
Survey questions come in two main varieties: open-ended and close-ended. When creating excellent online surveys, it’s critical you make…
Understand the voice of your customers in realtime with Customer Feedback Analytics from Chattermill.
