Start the self-guided tour and see the power of Chattermill in action.
Unify all your feedback sources to uncover precise customer insights.
Improve your products based on customer insights.
Analyze support data to minimize support requests.
Get voice of the customer insights from support and prospect voice calls.
Get customer insights from your social media data.
Discover Lyra - the only AI for CX analytics that connects customer feedback to business goals.
Learn how Experience Led Growth can transform your CX into a competitive advantage and drive growth.
Become an expert who knows how to prove the value of CX for the business, through our on-demand courses.
In this article, we break down proven tactics for managing user feedback effectively during hypergrowth, based on real-world insights from product experts at companies like Qonto and Hex.
In this episode, Abdul Khaled from E.O.N. Next reveals how they cracked the code on customer engagement in one of the world's most boring industries - energy. With customers only engaging once per month when they receive their bill, E.O.N. Next had to make that single touchpoint count, transforming complaints about high bills into opportunities for deeper customer relationships.
A practical, video-supported guide to measuring and improving VOC metrics in retail, with expert walkthroughs to boost your NPS and CSAT.
Discover how customer churn impacts SaaS revenue. Learn industry benchmarks, financial implications, and strategies to reduce churn and boost retention.
Check out our round-up of our roundtable discussion with CX, Insights and Customer Support leaders from some of the world’s biggest brands, looking at how companies can use customer support data to make better decisions and drive growth.
Transform your approach to customer retention and experience with two new courses.
Read our summary of our Amsterdam CX Community event, offering valuable insights on AI & Data in CX from Uber and Nike
Avoid costly mistakes when choosing a customer feedback analysis tool. Discover the essential factors real users wish they knew, from hidden costs and scalability to real-time analysis and seamless integrations, ensuring your tool drives actionable insights and business growth.
Discover how to transform post-Black Friday returns into opportunities for better customer experience. Learn tips for managing returns, gathering feedback, and retaining customers.
Chattermill is happy welcome Vivobarefoot to the world of Customer Experience Intelligence.
Now you can analyze support and sales calls directly within Chattermill
How Qonto leverages customer insights from voice data with Chattermill's Voice Analytics
Rory Sutherland argues that the greatest wins for businesses are in the things that customers aren’t expecting.
Understand the voice of your customers in realtime with Customer Feedback Analytics from Chattermill.
