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Unify all your feedback sources to uncover precise customer insights.
Improve your products based on customer insights.
Analyze support data to minimize support requests.
Get voice of the customer insights from support and prospect voice calls.
Get customer insights from your social media data.
Discover Lyra - the only AI for CX analytics that connects customer feedback to business goals.
Learn how Experience Led Growth can transform your CX into a competitive advantage and drive growth.
Become an expert who knows how to prove the value of CX for the business, through our on-demand courses.
A practical, video-supported guide to measuring and improving VOC metrics in retail, with expert walkthroughs to boost your NPS and CSAT.
Discover how customer churn impacts SaaS revenue. Learn industry benchmarks, financial implications, and strategies to reduce churn and boost retention.
Explore the top 10 CX tools for 2025. Compare features, pricing, and use cases to find the right solution for unified customer insights and better experiences.
A conversation with Jen Shailer, CX Programme Lead at HelloFresh
Discover the true value of customer retention for your business. Learn how to measure retention and its impact on customer satisfaction and revenue.
Customer retention and customer loyalty might be the keys to surviving, and even experiencing growth throughout a recession or crisis.
Joshua Butler (Senior Insights Manager @ Deckers Brands, a footwear retailer) and Dana Alvarenga (VP of CX @ SlapFive, a CMS SaaS) discuss how to incorporate social media into your CX strategy.
Discover why travel brands need to focus on customer experience to retain and grow their customer base in 2023. Learn about the financial benefits of investing in customer experience and how it can drive retention and growth.
This article explores why the “pink-it-and-shrink-it” approach to career progression doesn't work for women. Learn how women can build a strong network, pursue continued learning, and advocate for themselves in the product management industry.
Learn about the impact of remote working on promoting equity during pregnancy in this article. Three Chattermill employees share their experiences of working remotely while pregnant.
Learn how to become a better ally for women in tech and create a more inclusive and diverse work environment. In honor of International Women's Day, join VP of Data & Research at Chattermill, Aji Ghose, as he discusses his allyship journey.
Feeling low on inspiration? Here are 5 examples of great customer experience by brands in February. Click here to check them out!
Discover Social CX Analytics. It extends Chattermill's visibility into your voice of the customer across all major social media platforms, including Facebook, Twitter, Instagram, TikTok, Pinterest, and YouTube.
Understand the voice of your customers in realtime with Customer Feedback Analytics from Chattermill.
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