The New Era of CX Intelligence is Here: Introducing Observations, Highlights & Ask Lyra
Take a self-guided tour and see the power of Chattermill in action.
Unify all your feedback sources to uncover precise customer insights.
Improve your products based on customer insights.
Analyze support data to minimize support requests.
Get voice of the customer insights from support and prospect voice calls.
Get customer insights from your social media data.
Discover Lyra - the only AI for CX analytics that connects customer feedback to business goals.
Learn how Experience Led Growth can transform your CX into a competitive advantage and drive growth.
Become an expert who knows how to prove the value of CX for the business, through our on-demand courses.
Read how Qonto uses Observations to pinpoint granular customer issues.
In Episode 5 of How to Love A Customer, I sat down with Anastasia Zdoroviak from Snoonu and discussed how she and her team turned a frustrating personal moment into a CX lesson.
Read how Mindful Chef achieved a 20% NPS increase by using customer feedback to fix retention issues.
Today, Chattermill is introducing three powerful capabilities: Observations, Highlights, and Ask Lyra, defining the new standard in Customer Experience Intelligence.
We sat down with Rob Lea of Chattermill's Customer Success Team to discuss his reasons for changing roles, his favourite of Chattermill's values, and his dream holiday to Japan.
Introducing Custom Themes. We're adding the flexibility and freedom to create new themes that are most important to you. Now you can name the theme, and Chattermill will arm you with the sharpest, most accurate insights.
Inspire your team with the very best in real-world CX examples. From thoughtful customer service to sleek website design, we've got it covered.
Chattermill, the Unified Customer Intelligence platform, today announced a $26M Series B funding round to double down on its growth, expanding its platform capabilities to meet its vision as the first true Unified Customer Intelligence Platform.
It’s an uncertain time for omnichannel retailers around the world. While the Coronavirus pandemic brought massive disruption to the sector…
We sat down with Katrina Berke from Solutions Consulting to discuss why she joined Chattermill, her experience of changing departments, and her travel bucket-list.
Read our roundup of Amanda Whiteside, Head of Worldwide Customer Optimisation and Enablement at Amazon's conversation with Chattermill’s Anisha Kainth.
The latest episode in our Women of CX webinar series is a look into customer loyalty in the fast-growing rideshare market. This past…
There are critical risks hiding in your customer reviews, support tickets, and conversations. Many of which you might not have even noticed…
Understand the voice of your customers in realtime with Customer Feedback Analytics from Chattermill.
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