Take a self-guided tour and see the power of Chattermill in action.
Unify all your feedback sources to uncover precise customer insights.
Improve your products based on customer insights.
Analyze support data to minimize support requests.
Get voice of the customer insights from support and prospect voice calls.
Get customer insights from your social media data.
Discover Lyra - the only AI for CX analytics that connects customer feedback to business goals.
Learn how Experience Led Growth can transform your CX into a competitive advantage and drive growth.
Become an expert who knows how to prove the value of CX for the business, through our on-demand courses.
Chattermill MCP server connects your customer feedback data directly to AI agents like Claude, so your teams can query insights, build reports, and push findings to other tools - without leaving their AI agent.
Compare Chattermill and Hark: see if you need an AI analytics engine to decode high-volume text or a multimedia tool to capture video and audio feedback.
Compare Chattermill and Netigate: see if you need an AI-powered analytics engine to decode existing feedback or a robust survey builder to collect new customer insights.
Customer experience (CX) is the game-changer for retail success in 2026. From empowering employees with data-driven insights to integrating augmented reality for in-store experiences, the strategies outlined in this article are designed to help retailers exceed customer expectations.
We look at why you shouldn’t be afraid to lose customers …as long as it’s intentional.
We have a look at how Generative AI is already transforming CX and what its potential means for the future of CX teams
We look at how Ryanair is delivering an exceptional customer experience to their customers, by focusing on what they truly care about (and ignoring the rest).
Why analysing positive customer feedback is essential for building a profitable customer experience
We are thrilled to announce the appointment of Peter Lee as the newest addition to our board of directors.
We look at some of the criticism levelled at NPS and why we think it's a good idea to think twice before you get rid of it
Understand the voice of your customers in realtime with Chattermill.
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