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Unify all your feedback sources to uncover precise customer insights.
Improve your products based on customer insights.
Analyze support data to minimize support requests.
Get voice of the customer insights from support and prospect voice calls.
Get customer insights from your social media data.
Discover Lyra - the only AI for CX analytics that connects customer feedback to business goals.
Learn how Experience Led Growth can transform your CX into a competitive advantage and drive growth.
Become an expert who knows how to prove the value of CX for the business, through our on-demand courses.
Chattermill MCP server connects your customer feedback data directly to AI agents like Claude, so your teams can query insights, build reports, and push findings to other tools - without leaving their AI agent.
Compare Chattermill and Hark: see if you need an AI analytics engine to decode high-volume text or a multimedia tool to capture video and audio feedback.
Compare Chattermill and Netigate: see if you need an AI-powered analytics engine to decode existing feedback or a robust survey builder to collect new customer insights.
Many companies are still struggling to fully understand their Net Promoter Score. And in most cases, they’re spending too much time finding…
You’ve experienced it all before. The last-minute CX strategy changes. The mind-bending prospect of thousands of customer complaints. The…
The retail industry isn’t what it used to be. Customers are demanding more than ever. Loyalty is declining. There’s the cost of living…
Over the last seven years, Chattermill has grown rapidly from the small team that joined Mikhail and Dmitry when they co-founded the…
Curious about what it’s like to work at Chattermill? Meet Stepan Suchkov, who works as a designer in our marketing team. Stepan joined…
Curious about what it’s like to work at Chattermill? Meet Billie Bradley, who works in the Chattermill Product team. Billie joined…
Customer friction is one of the stickiest problems for CX leaders in eCommerce. Friction-full customer journeys provide a sub-optimal…
G2’s reports for Summer 2022 have been announced, and we’re excited to share that Chattermill has been named as Leaders in G2’s Text…
Understand the voice of your customers in realtime with Chattermill.
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