Take a self-guided tour and see the power of Chattermill in action.
Unify all your feedback sources to uncover precise customer insights.
Improve your products based on customer insights.
Analyze support data to minimize support requests.
Get voice of the customer insights from support and prospect voice calls.
Get customer insights from your social media data.
Discover Lyra - the only AI for CX analytics that connects customer feedback to business goals.
Learn how Experience Led Growth can transform your CX into a competitive advantage and drive growth.
Become an expert who knows how to prove the value of CX for the business, through our on-demand courses.
A conversation with Vahritch Kharmendjian, Staff Product Manager at Qonto
In Episode 3 of How to Love A Customer, I sat down with Julia Zuber from Limehome, and explored how small details can quietly sabotage customer experience.
Behavioral analytics shows what customers do. Feedback interpretation shows why. Learn how tools like Chattermill help you unlock the full picture of customer experience.
Learn the difference between customer insights and customer analytics, and when to use each. Discover how tools like Chattermill help you go beyond the data to understand why customers behave the way they do.
Learn about the impact of remote working on promoting equity during pregnancy in this article. Three Chattermill employees share their experiences of working remotely while pregnant.
Learn how to become a better ally for women in tech and create a more inclusive and diverse work environment. In honor of International Women's Day, join VP of Data & Research at Chattermill, Aji Ghose, as he discusses his allyship journey.
Feeling low on inspiration? Here are 5 examples of great customer experience by brands in February. Click here to check them out!
Discover Social CX Analytics. It extends Chattermill's visibility into your voice of the customer across all major social media platforms, including Facebook, Twitter, Instagram, TikTok, Pinterest, and YouTube.
Click here to read our summary of our discussion with the Global Head of Customer Experience at Grindr covering topics like safety, content moderation, and CX topics within the dating app space.
Feeling low on inspiration? Here are 5 examples of great customer experience by brands in January. Click here to check them out!
Over the past several years, the travel, tourism, and hospitality industry has experienced severe turbulence. With rosier times ahead, what does the future of the travel, tourism, and hospitality industry look like? Read our latest post to find out.
In 2022, we saw CX proceed along the trend of post-pandemic digitalisation. This trend shows no sign of stopping in 2023. Providing a seamless experience across all channels (e.g. in-store, online, mobile) continues to be crucial. But what are the biggest trends for 2023? Click here to find out.
With the latest Chattermill product features, you now have different ways to keep your team informed. Easily share insights with your team, trigger regular updates to your executives, and keep everyone on the same page.
Understand the voice of your customers in realtime with Customer Feedback Analytics from Chattermill.
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