Product Updates

Stay informed on the latest Chattermill updates and features designed to enhance your customer feedback analytics capabilities.

The New Era of CX Intelligence is Coming Soon

Chattermill is about to introduce three powerful capabilities that will transform how companies work with customer feedback. Here’s everything you need to know before go-live.

Mikhail Dubov

CEO & Co-Founder

November 12, 2024

Introducing Chattermill’s Speech Analytics: Unlocking insights in every call

Now you can analyze support and sales calls directly within Chattermill

Natalia Dwórznik

Head of Product Marketing

October 24, 2024

Dig Deeper with Multiple Breakdowns: Enhanced Reports for Granular Insights

Instantly explore the relationships between different factors.

Tom Sykes

Product Marketing Executive

June 27, 2024

Product Update: Detect Emerging Risks Faster with AI-Powered Alerts

Our new Alerts are now available for all Chattermill users.

Tom Sykes

Product Marketing Executive

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TOP INSIGHTS

Coming Soon: Insight Assistant – Powered by Generative AI

Chattermill Launches Support Data Analytics

Impact Analysis: Making Sense of Why Your Key Metrics Change

Product Town Hall: Social Media, Enhanced Customer Support Analysis, and Generative AI Insights

Copilot: Introducing AI for a New Way of Working

Copilot transforms the way you interact with your data. With the power of LLM and generative AI, you can get instant answers to all of your CX, product, and marketing questions.

Reports and Dashboards Every Team Enjoys Using

Our new, user-friendly Reports and Dashboards interfaces mean any team can access insights faster, and collaborate with better visibility and clarity. Work smarter starting today!

Tom Sykes

Product Marketing Executive

Read now

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New User Roles and Data Permissions for Greater Flexibility and Control

Our expanded user roles and data permissions allow you to keep the balance between collaboration and control while giving peace of mind that your company's data is safe. Find out more in Chattermill's latest product update blog.

Natalia Dwórznik

Head of Product Marketing

Chattermill Recognised in Text Analysis, Feedback Analytics, and Enterprise Feedback Management in G2’s Spring 2023 Rankings

Chattermill has been named a leader in Text Analysis by G2 for the fourth consecutive time. The platform received recognition as a momentum leader and high performer in Feedback Analytics and Enterprise Feedback Management.

Natalia Dwórznik

Head of Product Marketing

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Lyra AI: addressing concerns about AI adoption

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