About this event

This isn’t your typical virtual event. Join us for a unique opportunity to connect with the CX community and discuss actionable strategies for reducing product return rates. This hands-on virtual event will provide you with tools to lower returns, enhance profitability, and streamline operations. From data collection to KPI tracking, gain insights from experts and engage in meaningful discussions. This is a place where the community comes together to share experiences, exchange ideas, and tackle the returns process collaboratively.

What to expect

Practical strategies in action: Learn a step-by-step approach to reducing return rates, with real examples from top retail organizations. We’ll introduce each key stage, from data collection to operational implementation, and show you how leading companies have made it work.
Chattermill’s proven approach: Find out how Chattermill helps companies identify gaps and optimize each stage of the returns process through our tailored use case assessments. We’ll show you how to build a foundation for success that can be customized for your organization.
Networking: This event is more than just a live session. It’s a chance for the CX community to come together, actively participate in discussions, and connect with peers. Engage with others to share experiences, explore ideas, and build valuable connections in a collaborative environment.

Who should attend

This session is ideal for professionals focused on reducing return rates, including leaders in customer experience, operations, data analysis, product design, and product tech. Join your industry peers to discuss proven strategies for tackling return challenges, share insights, and learn from those navigating similar issues. Engage in a community-driven dialogue to find actionable solutions and enhance your approach.